OUR TERMS OF USE

These terms, together with the documents referred to in them, govern the use you may make of our website, www.allmyplans.com ("Website"). Please read these terms carefully before you start using our website. If you do not agree with these terms, or if you are under the age of 18 (or 17 in the case of motor insurance), you must NOT use this Website. Users of the All My Plans (AMP) website do so having accepted the following terms and conditions. If you have any questions about these terms or have a general query, please contact us. You can find out our contact details by clicking on this link:  Contact Us

INFORMATION ABOUT US AND OUR WEBSITE

Allmyplans.com is a website operated by All My Plans which is a trading style of Bloomsbury Square Financial Advisers Limited which is authorised and regulated by the Financial Services Authority


Bloomsbury Square Financial Advisers Limited ("We" and "Us") is registered in England and Wales under company number 05313715 with its registered office at:


Town Quay House
99 Gosport Road
Fareham
Hants
PO16 0PY


By telephone: 0845 199 0105


The Financial Services Authority can be contacted at:


25 The North Colonnade
Canary Wharf
London
E14 5HS


Telephone: 020 7066 1000 or by visiting their Website www.fsa.gov.uk


The technology powering our website is provided by Integrated Distribution Services Limited registered in England and Wales under company number 05450053.


Our mission is to provide you with an overview of your financial services affairs. The accuracy of information published cannot be guaranteed. Whilst every effort is made to ensure that the All My Plans community benefit from the very best terms available in the marketplace, no guarantee can be offered to this extent. Whilst we endorse all of the products and service providers available on our site, we cannot offer tailored advice. Should you require tailored advice then please seek independent professional advice from an authorised and suitably qualified individual.


If any introduction is being made to a financial services company, insurance company or adviser, where appropriate, we will clearly display the identity of the financial services company, insurance company or adviser on our website.

ACCESSING OUR WEBSITE AND CONTENT

Your uninterrupted access to our website is a priority; however we cannot guarantee service levels. All My Plans reserves the right to terminate, suspend or restrict your access to our website at any time.

OUR WEBSITE CHANGES REGULARLY

We make every reasonable effort to ensure that the content available to you on our website is up to date and accurate and for this reason we make changes to our website regularly. As such it is not possible to notify you about all changes that we might make from time to time.

CHANGES TO THESE TERMS AND CONDITIONS

All My Plans reserves the right to amend our terms and conditions of use from time to time. The most current version of our Terms and Conditions can be viewed at any time by clicking on the Terms & Conditions link from within your All My Plans account. In using the All My Plans system you accept the current Ts & Cs as published - as such we recommend that you regularly check this document. These terms and conditions were last updated on 18th October 2011.

INTELLECTUAL PROPERTY RIGHTS

Integrated Distribution Services Ltd is the owner and licensor of all intellectual property rights in our website. This includes all software we use to run our website and the material published on it.


You agree that we make our intellectual property available to you for your personal use only. You must not copy, alter, modify, sell, distribute, publish or create a derivative work from any of the materials on our website or create any links to it without first obtaining our written permission.


We will allow you to print off one copy, and download extracts, of any page(s) from our website for your personal use. However, if you do this, our status (and that of any identified contributors) as the authors of material must always be clearly acknowledged.


You retain ownership of all the personal information you submit on our website. You grant us a perpetual, world-wide royalty-free license to use, copy, distribute, publish and transmit such information, but always in accordance with our Privacy policy.

OUR LIABILITY

We endeavour to ensure that the data on our website is accurate and that our service is reliable. Like any other business, we try to correct any errors or omissions in our website as soon as practicable after being made aware of them. However, we cannot provide you with any guarantee about this. We also cannot guarantee that our website or the data on it will be fault free, uncorrupted or free of viruses which may harm your computer.


It is important for you to be aware that our website also contains a lot of information submitted to us by third parties (that is people or companies other than us). We do not monitor, verify or endorse information submitted by these third parties for inclusion on our website and you should be aware that such information may be inaccurate, incomplete or out of date.


We do not seek to exclude or limit our responsibilities or liability that cannot be limited or excluded under any applicable law. This includes our liability for things such as fraud, negligence, death or personal injury and also the responsibilities we have under certain legislation such as the Financial Services and Markets Act 2000.


In all other cases, and to the extent that we are permitted to do so by law, we exclude all warranties, terms and representations (whether express or implied) as to the accuracy of any information contained on our website. We have no liability to you for, any liability for any loss or income, revenue, business, profits or contract, anticipated savings, data, goodwill or opportunity, direct, indirect or consequential loss or damage incurred by you in connection with your use, inability to use, or results of the use of our website and any materials posted on it or any websites linked to it.


The All My Plans service provides an accurate view of your financial plans based on the information supplied by providers. However, before making any financial decisions, you should request a formal valuation or statement from your provider. If you are unsure of your needs, we recommend consulting a professional financial adviser.

YOUR LIABILITY

If you use our website, it is reasonable for us to expect that you will adhere to these terms and conditions. If we think you have breached any of these terms and conditions or demonstrated inappropriate conduct when using our website, we may take measures to terminate or suspend your access to the website. If your use of our website causes us to suffer any loss or damage, you shall be responsible for reimbursing these costs.

CUSTOMER SERVICE, COMPLAINTS AND CONTACTING US

Our aim is to provide you with an excellent service at all times. However, if you are unhappy with our service for any reason, please contact our Customer Services Team (Asking for the Compliance Officer) at our address given above, by telephone on 0845 199 0105 or by email to customer.services@allmyplans.com


If you do wish contact us by telephone, our customer service help line is available Monday to Friday 9.00am to 5.00pm Monday to Thursday and 9.00am to 4.30pm on Fridays (UK time). All calls will be charged at local rates and your call to us may be monitored or recorded. This will help us to train our staff and improve our service to you. A recording will only be used under proper and careful supervision.


We will endeavour to acknowledge receipt of your complaint, in writing, within 5 business days. We may combine the acknowledgement of the complaint with our final response, but in any event we aim to resolve complaints at the earliest opportunity. If you are unhappy with any product or service that you have been introduced to through our website, we recommend that you approach the provider of that product or service directly. If you require any provider's contact details, please contact our Customer Services Team who will be happy to assist.

TRANSACTIONS CONCLUDED THROUGH OUR WEBSITE

Please read this section carefully. This section explains what information we collect about you, how we collect, use and store it and the circumstances upon which we can provide it to third parties.


Information that we collect from you:
To take advantage of some of the services offered via our website you might be required to provide us with certain information about yourself. This may include doing things such as registering your contact details or completing certain forms on our website. You may also be asked to provide us with information about yourself if you wish to participate in any discussion forums, enter any contest or competition on our website or if you choose to contact us for any reason.


The nature of our business is such that we may also on occasion ask you to provide sensitive personal data as defined in the Data Protection Act 1998. Where we do so, we will request your explicit consent to the use of such sensitive personal data. Where you consent to provide us with this information we will take appropriate measures to protect such sensitive personal data.


Cookies: 
We may also collect information about your computer, including where available your IP address, operating system and browser type using a cookie file which is stored in the hard drive of your computer. Cookies help us to improve our website and deliver a better and more personalised service to you. They enable us to:

  • Personalise your experience on our website, speed up your searches and help us select services or materials for inclusion on the website which may be of interest to you;
  • Monitor general traffic patterns and usage of our website to help us to improve our website design and layout.

Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may not be able to use certain features of our website.


Storage of your personal data: 
The personal information that we collect from you may be transferred to and stored outside of the European Economic Area.


As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of personal information which you have provided via this website, to prevent unauthorised access. We shall take all reasonable steps to ensure your personal details remain secure.


Uses made of your information: 
We or third parties acting on our behalf may use your Personal Information in the following ways:


To populate online forms with data provided by you which we screen and pass on to suitable providers furnishing such providers with the information necessary for the conclusion of your application for the financial and insurance products displayed on our website; and/or


To provide you with information, products or services that you request from us and/or To allow you to participate in interactive features of our service when you choose to do so; and/or


To contact you by letter, telephone or e-mail to inform you about other products and services which may be of interest to you; and/or notify you of our news, changes to the website, special events or other services we think may interest you; and/or to administer or develop our website.


We may also disclose your personal information to third parties:
Who provide financial products and services relevant to the products or services you have selected on our website and/or


That we think might be of interest to you so that they can also provide you with information about the goods or services that they provide.


We also may need to disclose your personal information:
Where it is necessary to comply with any applicable laws or to protect ourselves or our users (including exchanging information with other companies for the purposes of fraud protection), or in the event that we sell our business, in which case we may disclose your personal data to the prospective buyer of our business.


Your Rights:
If you do not agree with this Privacy Policy then you should not enter any of your personal information on our website.


If at any time after you have provided personal information to us and you want to object to your personal data being used by us, you need to let us know by sending an email to unsubscribe@allmyplans.com.


We will endeavour to process your request as soon as possible, but in some cases it may take us up to 28 days to process your request.
Our Privacy Policy applies solely to information collected by us through our website. Please note that we are not responsible for what any third party content provider or other third party offering goods and services via websites linked to or framed around our website may propose to do with any personal information that you may provide them. So please ensure that you also read their data protection and privacy terms and conditions very carefully before providing them with your personal information.


Feedback 
Questions, comments and requests regarding our Privacy Policy are welcomed and should be addressed via email to unsubscribe@allmyplans.com or to the address shown above. If any part of these terms is found to be unlawful, invalid or unenforceable, that provision shall be deemed severed and where capable the validity and enforceability of the remaining provisions of these terms shall not be affected.


Any failure on our part to enforce any right will not constitute a waiver of such rights. These terms and conditions replace any previous terms and conditions regarding the use of Our Website.


These terms and conditions are governed by and construed in accordance with English law.


Thank you for visiting our website.